> For the complete documentation index, see [llms.txt](https://aphid-ai.gitbook.io/aphid-ai-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://aphid-ai.gitbook.io/aphid-ai-docs/aphid-api/example-agentic-workflow/autonomous-task-execution.md).

# Autonomous Task Execution

Aphid agents can be configured to execute tasks autonomously. Autonomy does not mean uncontrolled execution. Aphid autonomy should be governed by defined scopes, permissions, business rules, limits, and approval thresholds.

| Autonomy Level                    | Description                                                                        | Example                                                                         |
| --------------------------------- | ---------------------------------------------------------------------------------- | ------------------------------------------------------------------------------- |
| Level 1: Assist                   | Agent provides recommendations but does not take action.                           | Summarize support tickets and suggest next steps.                               |
| Level 2: Prepare                  | Agent drafts actions for human review.                                             | Draft customer response or prepare a CRM update.                                |
| Level 3: Execute with approval    | Agent performs action after explicit approval.                                     | Create vendor payment request after manager approval.                           |
| Level 4: Execute within policy    | Agent acts automatically inside pre-approved rules.                                | Open support ticket for critical alert, update status, and notify on-call team. |
| Level 5: Closed-loop optimization | Agent monitors, acts, measures results, and adjusts workflow within strict limits. | Continuously route tasks based on SLA risk and staff capacity.                  |

<br>

* Create, update, and close tickets or tasks.
* Retrieve and summarize customer, order, shipment, finance, HR, or operational records.
* Generate reports, dashboards, and executive summaries.
* Trigger workflows based on events, thresholds, or schedules.
* Send notifications, reminders, escalations, and status updates.
* Perform document analysis, data extraction, and record enrichment.
* Coordinate multi-system workflows that involve CRM, ERP, ticketing, messaging, storage, and analytics systems.


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